Terms & Conditions – Riviera Catamaran Athens Cruises

By completing a booking with Riviera Catamaran Athens Cruises, the customer agrees to the following terms and conditions:

1. Full payment is required at the time of booking in order to confirm the reservation. 

2. Free cancellation is available up to 24 hours before the scheduled departure time. Cancellations made less than 24 hours prior to departure or no-shows are non-refundable. 

3. All cruises are subject to weather conditions. In case of cancellation due to unsafe weather conditions, guests will be offered either a rescheduled date/time or a full refund. 

4. For safety and legal reasons, passenger details (full name, nationality, ID/passport number, date of birth) are required prior to departure. 

5. All passengers must comply with the captain’s and crew’s safety instructions at all times. 

6. Guests are responsible for informing the crew of any medical conditions, food allergies, or dietary restrictions prior to the cruise. 

7. Smoking is not permitted onboard, except for electronic cigarettes in designated areas. 

8. The company is not liable for loss or damage of personal belongings brought onboard. 

9. The itinerary or duration of the cruise may be modified by the captain due to weather or safety reasons. 

10. By completing the booking, the customer confirms acceptance of all the above Terms & Conditions.

PERSONAL DATA

Data We Collect

Online reservation procedure

Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.

Data given automatically

There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.

Data given from other sources

Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.

Data we share with others

We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.